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Abstract
This research explores the role of Non-Governmental Organizations (NGOs) in addressing Gender-based Violence (GBV) against women through a case study of NGO Shakti Shalini located in Delhi, India. There are four aspects of the NGO's operation that are examined: 'Pehchaan' - the shelter home, Crisis Intervention and Counseling services, Community Outreach Programs, and 'Kushalta Vikas Kendra' (Skill Development Centre). This research argues that NGOs can become grassroots agents of peace as they develop a sense of familiarity and closeness with the residents in the locality in which they operate. Due to this, a relationship of trust develops between the NGO and the residents, and this makes them better equipped to work on issues related to gender discrimination through direct interaction with the residents in its Community Outreach Programs. Women who came in contact with the NGO have shared their personal journeys of transformation into more confident and strong beings; this demonstrates the positive impact of NGOs in addressing the issue of violence against women. The NGO’s informed and well planned intervention not just in the aftermath of a case but also at a preventive stage has been studied. This research employs a mixed-methods approach to investigate the role of NGOs in addressing gender-based violence against women. The primary research is based on a case study of NGO Shakti Shalini in Delhi, India. Multiple methods of data collection were utilized, including participation observation, structured open-ended interviews, and unstructured interviews. The use of multiple methods allowed for data triangulation, enhancing the validity and reliability of the findings. This approach facilitated a comprehensive exploration of the research topic, providing different perspectives and increasing overall knowledge about the phenomena under investigation. In addition to primary research, secondary research in the form of literature review was conducted. A primary focus of this research is to understand how structural violence that manifests itself in uneven development affects women differently than men. It also explores ways that the government and civil society can collaborate in preventing GBV.